ggb99's Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how ggb99 collects, uses and protects your data.
Introduction
Welcome to ggb99. This Privacy Policy ("Policy") clearly explains what information we collect about you when you use the ggb99 platform (https://ggb99.cam), how we use that information, how long we retain it, and in what circumstances we share it with third parties.
By registering with ggb99 or using our services, you are considered to have given your consent to the terms of this Policy. Please read this Policy carefully. If any changes are made to this Policy, you will be notified in due time and the updated Policy will be published on our platform.
Important Notice
This Policy applies only to the ggb99 platform. Any third-party links or services on our site are governed by their own privacy policies, for which ggb99 is not responsible.
What Information We Collect
1.1 Information You Provide Directly
When you create an account or use services on ggb99, we may collect the following information:
- Full name and date of birth
- Email address
- Bangladeshi mobile number (for contact purposes)
- Residential address
- Documents required for identity verification (National ID card or passport)
- Financial transaction information (bKash, Nagad, Rocket or bank account details)
- Any support or complaint-related information received from you
1.2 Automatically Collected Information
The following information may be collected automatically when you use our platform:
- IP address and device identity
- Browser type and operating system
- Date, time and session information when accessing the platform
- Pages visited and links clicked
- Information collected through cookies and similar tracking technologies
- Device location data (if permission has been granted)
How We Use Your Information
ggb99 uses your personal information for the following purposes:
2.1 Service Delivery and Operations
- To create and manage your account
- To process deposit and withdrawal transactions
- To provide gaming and betting services
- To deliver bonuses and promotional offers
- To ensure customer service and support
2.2 Security and Compliance
- To complete identity verification (KYC)
- To prevent fraud and money laundering
- To ensure account security
- To enforce responsible gaming policies
- To comply with applicable laws and regulations
2.3 Development and Analytics
- To analyse and improve platform performance
- To further enrich the user experience
- To plan new games and features
- To identify and resolve technical issues
2.4 Communication and Promotion
- To send important service-related notifications
- To share information about promotional offers and bonuses (based on consent)
- To send transaction confirmation messages
- To inform you about changes to policies and terms
Our Policy on Sharing Information with Third Parties
ggb99 does not sell your personal information to any third party. However, information may be shared in the following circumstances for the purpose of operating services:
3.1 Authorised Service Providers
We work with trusted third-party service providers who carry out specific functions on our behalf. These include: payment processing (bKash, Nagad, Rocket and banking partners), IT infrastructure and hosting services, and KYC and identity verification services. These providers receive only the information necessary to perform the designated function and may not use this information for any other purpose.
3.2 Legal Requirements
We may be required to disclose information in response to applicable laws in Bangladesh, court orders, or legitimate requests from government authorities. Disclosure may also be required in specific circumstances to comply with anti-money laundering laws.
3.3 Business Changes
In the event of a business change, merger, or acquisition of ggb99, user information may be transferred to the new entity. In such cases, you will be notified in due time and this Privacy Policy will continue to apply.
Our Commitment
ggb99 never sells, rents or transfers your information to third parties for commercial purposes. We share information only where it is necessary for the provision of services.
Use of Cookies and Tracking Technologies
4.1 What Are Cookies?
Cookies are small text files stored on your device. ggb99 uses cookies to ensure the website functions correctly and to improve your experience. By using our site, you consent to the use of cookies.
4.2 Types of Cookies
- Essential Cookies: Required for login sessions and security
- Functional Cookies: Save your preferences and language settings
- Analytics Cookies: Collect statistics on platform usage
- Targeting Cookies: Used to show relevant promotions
4.3 Cookie Controls
You can reject or delete cookies by changing your browser settings. Please note that disabling essential cookies may cause some ggb99 services to not function correctly. If you would like to know more about cookies, please contact our live chat support.
Data Security Measures
ggb99 implements industry-standard technical and organisational measures to protect your personal information. Our security framework operates at the following levels:
5.1 Encryption
All data is transmitted via SSL/TLS encryption. Stored sensitive data (such as passwords and financial details) is protected with strong encryption algorithms.
5.2 Access Controls
Only authorised personnel may access the required information. Every access is logged and regularly audited. Internal data protection policies are strictly followed.
5.3 Regular Audits
Our systems undergo regular security audits. Any potential vulnerabilities are identified and resolved promptly. Periodic verification is also carried out by third-party experts.
In the Event of a Data Breach
Should a data breach occur, we will notify affected users in a timely manner in accordance with applicable law and will take the necessary corrective steps.
Data Retention Period
ggb99 does not retain your personal information beyond what is necessary. The retention periods are as follows:
- Account Information: For the duration the account is active and for a minimum of 5 years after closure (as required by law)
- Transaction Records: For the period specified under Bangladesh's financial regulations
- KYC Documents: After account closure, as required by applicable law
- Communication Records: For a limited period to improve customer service standards
- Cookie Data: Depending on cookie type, generally 30 days to 1 year
- Marketing Communications: Until you withdraw your consent
Once the specified period has ended or the need for retention has passed, data is securely deleted or anonymised.
Your Rights
As a ggb99 user, you have the following rights over your personal information:
7.1 Right to Know
You may request to know what information we hold about you. We will provide a complete report within 30 business days.
7.2 Right to Correction
If your information is incorrect or incomplete, you may request a correction. We will update it as quickly as possible.
7.3 Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
7.4 Right to Restrict Processing
You may request that the processing of your information be restricted for specific reasons, particularly if there is a dispute about the accuracy of the information.
7.5 Right to Withdraw Consent
You may withdraw consent given for marketing communications or optional data processing at any time.
7.6 Right to Lodge a Complaint
If you believe we have not handled your information properly, please contact us directly. We review all complaints seriously.
How to Exercise Your Rights
To exercise any of the rights above, contact our 24/7 live chat support or email us at: [email protected]. After verifying your identity, we will process your request in a timely manner.
Protection of Minors
ggb99 is a responsible gaming platform and gives the highest priority to the protection of minors.
- ggb99's services are for persons aged 21 and above only.
- Age verification is mandatory at the time of registration.
- We do not knowingly collect any information from minors.
- If we become aware that a minor has opened an account, we will immediately close that account and delete the associated information.
- If parents have any concerns, please contact [email protected] immediately.
Policy Changes and Updates
ggb99 may review and update this Privacy Policy from time to time. When significant changes are made to the Policy, we will:
- We will publish a special notice on the website.
- We will notify you of the changes at your registered email.
- The "Last Updated" date at the top of the policy will be changed.
If you continue using ggb99 after the changes, you will be considered to have agreed to the terms of the new policy. Therefore, it is advised to review this policy regularly.
Notifications
We will try to notify you at least 7 days in advance about any important changes to our privacy policy.
Contact & Support
Have questions about privacy?
Please contact our team for any questions, comments, or requests regarding this privacy policy. We provide support in Bengali 24/7.
Live Chat
24/7 Bengali support available