ggb99 Terms and Conditions
Please read these terms and conditions carefully before using the ggb99 platform. This document constitutes a legally binding agreement between you and us.
General Provisions
ggb99 is an online betting and casino platform that provides cricket, slots, live casino, mines, keno, and other gaming services for users in Bangladesh. By accessing the ggb99 website or application, you are considered to have agreed to these Terms.
If you disagree with any part of these Terms, please refrain from using our platform. It is each user's responsibility to read, understand, and comply with these Terms.
1.1 Applicability
These Terms apply to all services on ggb99, including sports betting, live casino, slots games, crash games, fishing games, and any new services launched in the future.
1.2 Language and Interpretation
These Terms are written in Bengali. In the event of any dispute, the Bengali version shall be considered final. On any matter of interpretation of these Terms, the decision of ggb99 management shall be considered final.
Eligibility and Registration
To create an account on ggb99 and use its services, you must meet the eligibility requirements below.
2.1 Age Requirement
Users must be at least 21 years of age to participate on ggb99. Minors are strictly prohibited from using this platform. ggb99 may request the necessary documents for age verification at any time.
2.2 One Account Per Person
Each individual may create only one account. If the same person operates multiple accounts, all accounts will be closed and the associated funds may be forfeited.
2.3 Accuracy of Registration Information
The information you provide at the time of registration must be completely true, accurate, and up to date. Providing false information may result in account cancellation. Any changes to your information must be reported to our support team immediately.
2.4 Identity Verification (KYC)
ggb99 may request documents to verify a user's identity at any time. Withdrawal requests will not be processed until verification is complete. Documents typically required include a copy of a national ID card or passport and proof of ownership of the payment method.
Account Security
Maintaining the security of your ggb99 account is your own responsibility. Follow the rules below to keep your account secure.
- Never share your login credentials (username and password) with any third party.
- Use a strong password and change it regularly.
- Avoid logging in from public or shared computers.
- If you notice any activity other than authorised transactions, inform our support team immediately.
- Keep your email account secure, as it is used for password resets.
ggb99 will never ask for your password via live chat, email, or phone. If you receive any such request, treat it as fraudulent.
ggb99 will not be liable for any loss caused by unauthorised access to your account if you have not followed reasonable security precautions.
Deposits and Withdrawals
Funds can be deposited and withdrawn on ggb99 through convenient payment methods. Our financial terms are set out in detail below.
4.1 Accepted Payment Methods
ggb99 currently supports the following payment methods: bKash, Nagad, Rocket, and direct bank transfer. All transactions are completed in Bangladeshi Taka (BDT / ৳).
4.2 Minimum Deposit Amount
The minimum deposit amount for all payment methods is ৳100 (one hundred taka). Deposit requests below this amount will not be accepted.
4.3 Minimum Withdrawal Amount
The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests below this amount cannot be made.
4.4 Withdrawal Processing Time
ggb99 generally completes withdrawals within 1 hour. However, if identity verification or a security review is required, it may take additional time.
4.5 Source of Funds
Users must confirm that deposited funds come from a lawful source. Depositing or withdrawing using a third party's payment account is prohibited.
4.6 Erroneous Transactions
If excess funds are credited to an account due to an incorrect deposit amount or a technical error, you must not use that amount and must notify our support team immediately. Failure to do so will be treated as a breach of the rules.
Bonuses and Promotions
ggb99 offers various types of bonuses and promotional offers to its users. These bonuses are subject to specific terms and conditions.
5.1 Welcome Bonus
New users will receive a welcome bonus of up to 150% on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 10x (ten times), meaning you must wager ten times the total bonus amount before the bonus can be withdrawn.
5.2 Bonus Usage Terms
- Bonuses may only be usable on specific games — please read the details of each promotion carefully.
- Bonus funds and real funds are tracked separately.
- Deposited funds cannot be withdrawn until bonus wagering is complete.
- If a bonus is not used before it expires, it will be cancelled.
5.3 VIP Program
ggb99 has three VIP tiers — Bronze, Silver, and Gold. Weekly cashback benefits are: up to 0.4% at the Bronze tier, up to 0.8% at the Silver tier, and up to 1.2% at the Gold tier. Users can move up to higher tiers through regular gaming activity.
5.4 Bonus Abuse
Exploiting the bonus system, claiming bonuses across multiple accounts, or bonus arbitrage is strictly prohibited. If such activity is detected, the relevant bonus will be cancelled and the account may be closed.
Gaming Rules
The following rules apply to gaming activity on ggb99.
6.1 Betting Limits
Minimum and maximum bet limits are set for each game and betting category. These limits are clearly displayed in each game's interface.
6.2 Sports Betting
Betting is available on cricket (BPL, IPL, T20 World Cup), football (FIFA), kabaddi, and other international sporting events. Odds in live betting change in real time. Ante-post betting is not valid on events that have already started.
6.3 Casino Games
ggb99 offers content from leading game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, and Microgaming. The outcome of all games is controlled by a random number generator (RNG) and is audited by an independent third party.
6.4 Technical Errors
If a game session is interrupted due to a technical issue or server outage in any game, the result will be determined according to the game log data. If any payout is made due to an obviously incorrect odd or system error, ggb99 reserves the right to recover that amount.
Prohibited Activities
The following activities are strictly prohibited on the ggb99 platform. Violating these prohibitions will result in permanent account closure and funds may be forfeited.
- Using the platform for money laundering or illegal financial activities.
- Using bots, automated software, or artificial intelligence to gain an unfair advantage in games.
- Attempting to fraudulently access other users' accounts.
- Deliberately exploiting platform vulnerabilities or bugs and using them without reporting to ggb99.
- Collusion — gaining an unfair advantage through agreements with other players.
- Operating an account on behalf of or for use by minors.
- Creating multiple accounts to claim bonuses or promotions more than once.
- Harassing, intimidating, or abusing other users through the platform.
- Copying, distributing, or commercially using ggb99's intellectual property without permission.
Limitation of Liability
ggb99 is an entertainment platform. Our limitations of liability are clearly set out below.
8.1 Gaming Losses
ggb99 accepts no liability for any financial loss you incur as a result of gaming or betting activity. Gaming is conducted entirely at your own risk.
8.2 Technical Disruptions
ggb99 is not responsible if a game session is affected by internet disconnection, power outage, or issues with your device.
8.3 Third-Party Services
ggb99 bears no liability for any issues arising from disruptions to payment gateway services (bKash, Nagad, Rocket, bank) or game providers.
8.4 Maximum Liability
In any circumstance, ggb99's liability shall be limited to the actual amount of funds in your account at the time of the incident.
Dispute Resolution
ggb99 is committed to resolving any dispute with users in a fair and transparent manner.
9.1 Filing a Complaint
For any dispute or complaint, first contact our support team via 24/7 live chat or email. Most issues are resolved at this stage.
9.2 Resolution Process
Our support team will review any complaint received and respond within a reasonable time. For game-related disputes, server logs and game records will be used as evidence, and decisions made on the basis of this data will be considered final.
9.3 Chargeback Policy
Claiming a chargeback unjustly or fraudulently is strictly prohibited. If such a claim is proven, the account will be permanently closed and legal action may be taken.
Changes to Terms
ggb99 reserves the right to change, amend, or update these Terms at any time.
10.1 Notification of Changes
For significant changes, users will be notified via their registered email address or through the platform. Continuing to use the platform after a change takes effect means you have agreed to the updated Terms.
10.2 Regular Review
You are advised to review these Terms regularly to stay informed of your rights and responsibilities. Check the "Last Updated" date at the top of this page.
Account Closure
11.1 Closed at User Request
You can close your account at any time by letting our support team know. Please withdraw any eligible funds before closing your account. Self-exclusion and temporary suspension options are also available as part of responsible gaming.
11.2 Closed by ggb99
ggb99 reserves the right to suspend or permanently close any account for the following reasons:
- Violation of these terms and conditions.
- Suspicion of fraudulent or unlawful activity.
- Creating an account using false information.
- Failure to complete identity verification.
- Compliance with directives from law enforcement agencies.
Bonus funds will be forfeited in the case of accounts closed due to rule violations. However, actual deposited funds are generally returned if there are no pending investigations.
Contact Us
Please get in touch with us if you have any questions about these terms and conditions or need assistance.
Thank you for reading these terms and conditions. Our goal is to ensure your gaming experience at ggb99 is always enjoyable and responsible. For more information, visit our FAQ, Privacy Policy, or Responsible Gaming pages.